Penguatan Kapasitas Sumber Daya Manusia UMKM Berbasis Komunitas Lokal melalui Pelatihan Manajemen Tim Kerja di Kecamatan Teluknaga

Abstract

Micro, Small, and Medium Enterprises (MSMEs) require strengthened human resource capacity to manage their businesses more effectively and sustainably. A major challenge faced by MSME owners in Teluknaga District is the suboptimal task allocation, work communication, and teamwork, alongside limited financial management and use of digital technology. This community service program aimed to improve MSME owners' understanding of local community-based human resource development through teamwork management training. The program was conducted on April 26, 2026, at the Teluknaga District Hall, Tangerang Regency, involving approximately 20 MSME owners in the culinary, trading, and handicraft sectors. A participatory approach was employed through needs identification, educational sessions, training, interactive discussions, simulations, and evaluation based on participant observation and feedback. Observations during the activity and participant feedback indicated that participants gained a better understanding of the importance of task allocation, work communication, teamwork, basic financial management, and the use of digital media to support business management. Because the evaluation did not directly measure business performance, the results reflect changes in participants' knowledge and awareness. The program suggests that training that integrates human resource development with basic financial management and digital media use can serve as one community-based empowerment approach for MSMEs, while follow-up mentoring is needed to assess how the materials are applied.